Week 2: What I Learned from Chapters 3 & 4.

What I Learned from Chapters 3 & 4 – Marketing. In Chapter 3, I learned that businesses need to watch what’s happening around them . This is called environmental scanning . There are five big outside forces that can affect how a company works: Social (people’s values, age, and lifestyle), Economic (money, income, inflation), Technological (new inventions), Competitive (what other businesses are doing), and Regulatory (laws and rules). Companies must pay attention to these changes if they want to succeed. For example, more older people are living in the U.S. now, so companies might need to offer different products or services. In Chapter 4, I learned about ethics and social responsibility . Ethics means doing what’s right and fair , not just what makes the most money. Some companies make bad choices to get more profit, but that can hurt people. I also learned about the thr...