Week 9: Chapter 19, 20, 21

📣 Marketing That Connects: What I Learned in Chapters 19–21 I’ve been learning how companies reach out and connect with customers. Chapters 19, 20, and 21 really showed me the different ways businesses can promote their products and build relationships. Here's what stood out: Chapter 19 – Advertising, Sales Promotions, and Public Relations In this chapter, I learned that advertising is not just about flashy commercials — it’s about sending the right message to the right people. Sales promotions, like coupons or contests, are used to give customers a little push to buy now. And public relations? That’s about building trust through good stories in the media or supporting causes. When these tools work together, they can make a brand stronger. Chapter 20 – Social Media and Mobile Marketing We all use social media, but I didn’t realize how powerful it is for businesses....